Elevate Your Institution with BCOS Managed Services
At BCOS, we redefine managed services by proactively addressing the operational challenges financial institutions face. Our approach ensures that your institution not only meets industry standards but sets new benchmarks in efficiency, security, and transparency
Managed Services
Running a financial institution requires constant attention to compliance, security, technology, and operational efficiency. Managing vendors, contracts, and equipment while ensuring seamless service for customers is a never-ending challenge. That's where BCOS comes in.
With our Managed Services, we take on the heavy lifting so your institution can focus on growth, customer and member experience, and strategic priorities - without getting bogged down in operational complexities.
BCOS solutions aren’t just a service cost—they’re an investment in efficiency. Our clients consistently see cost savings and operational improvements that outweigh their expenses.
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Advanced Security Measures
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USB Media Blocking: Prevent unauthorized data transfers and potential malware infections by disabling USB ports.
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Endpoint Firewall Security: Implement robust firewall configurations to protect devices from external threats.
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Monthly OS and Software Patch Reports: Provide detailed reports on applied patches, ensuring transparency and compliance.
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Full-Suite Endpoint Protection: Utilize advanced security tool, CrowdStrike, for real-time threat detection and response.
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In-Depth Fleet Performance Analytics
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Enhanced Availability Metrics: Analyze not just uptime but also the quality of service during operational hours.
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Missed/Negative Customer Engagements: Identify instances where customers couldn't complete transactions, helping to improve user experience.
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Lost Revenue Analysis: Quantify potential revenue losses due to equipment downtime or suboptimal performance.
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Fleet Operations Cost Assessment: Evaluate the total cost of ownership, including maintenance, downtime, and energy consumption.
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Vendor-Agnostic Approach
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Provider-Agnostic Support: Regardless of your hardware vendor, BCOS ensures optimal performance and compliance while working hand in hand with your hardware vendor on software support and upgrade projects.
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Contractual Obligation Management: Monitor and enforce vendor contracts to ensure service level agreements are met.
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Strategic Partnership
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Collaborative Planning: Work alongside clients to develop long-term strategies for operational excellence.
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Continuous Improvement: Regularly assess and refine services to adapt evolving client needs.
Why BCOS Managed Services?
✅ Strategic Partnerships - We're more than a service provider; we're your partner in achieving operational excellence.
✅ Customized Solutions - Our services are tailored to fit your institution's unique needs and goals. We are provider agnostic, so no matter your hardware provider, we work with all of them and ensure they are meeting their contractual obligations and your branch and self service channels are at their peak performance.
✅ Expertise You Can Trust - With a team of former bankers, we understand the intricacies of financial operations and technology management.
With BCOS Managed Services, your team can spend less time on day-to-day headaches and more time focused on what truly matters; your customers and members.